District Policies – Jefferson County School District R-1
Book:	District Policies – Jefferson County School District R-1
Section:	K: School-Community-Home Relations
Title:	Public/Parent Concerns and Complaints
Number:	KE
Status:	Active
Legal:
Adopted:	06/26/1997
Last Revised:	10/23/2001
Last Reviewed:

Policy Detail

The district believes that parent concerns, complaints, or grievances should be addressed in a timely manner. This policy and its accompanying regulations shall be disseminated to parents on a yearly basis.

The district welcomes constructive criticism of the schools whenever it is motivated by a sincere desire to improve the quality of the educational or management program of the district. The district has confidence in its professional staff, however, and desires to support their actions in order that they be free from unnecessary, spiteful, or destructive criticism and complaint. Therefore, whenever a complaint is made directly to the district or Board as a whole, or to a Board member as an individual, it shall be referred to the school administration for study and reporting.

The administration shall develop procedures to ensure that complaints are received courteously and that responses are made in a proper and timely manner.

Complaints that cannot be resolved by the administration and citizen appeals of administrative decisions shall be handled by the Board through written correspondence.

CROSS REFERENCE:

KE - R, Public/Parent Concerns/Complaints
BEDH, Public Participation at Meetings
JII, Student Concerns, Complaints and Grievances