“The setup and training received from the BoardDocs staff made our implementation and live launch - flawless. And the ability to search agenda items and add attachments and supporting documentation on the fly, beats copying paper any day. Do your county a favor and get on board with BoardDocs.”

 

– Jerry Derr
Commission Assistant/HR Director, Meade County, SD

Support
No matter how good the technology is, it's useless without the necessary training and support. Our implementation, training and support specialists are second to none and are here to ensure your success. In fact, our entire support staff is directly employed by Emerald Data Solutions, they live in the United States and really answer the phone!

Need help? Call 800-407-0141 and just press #1 - seven days a week, 24 hours a day. You can also visit our "Frequently Asked Questions" Web page or use your BoardDocs ID and log in to this site to see the support documents reserved for our subscribers.
2013.04.23: BoardDocs Enhancement - Speed Improvement and Vimeo Support

At BoardDocs, we are committed to our user community and great user experiences with our products. With that in mind, we've updated BoardDocs with the following enhancements:

  1. This update features a major performance enhancement when accessing Draft meetings.
  2. This update adds support for the popular Vimeo service to the existing YouTube video support. 

BoardDocs Video simplifies the task of associating and managing videos for BoardDocs meetings. This is accomplished by leveraging existing cloud-based services to associate meeting video to BoardDocs meetings. BoardDocs then provides easy-to-use tools that automate the process involved with managing and delivering video over the Web. This enhancement adds support of the popular Vimeo service to BoardDocs for subscribers who block YouTube access or prefer the Vimeo service.  

 

How do I enable Vimeo?

Simply go to Options > Video - Meeting Video and choose a video type: YouTube or Vimeo. Click Save. Click on the Meeting again, or press F5 to refresh your browser's window.

 

How do I use it?

First, you'll need to upload your video to Vimeo. (Your onsite technical support will be best able to assist you.) 

Once uploaded, follow the steps outlined below to get started:

Navigate to the Vimeo website

Find the uploaded video and Click Share to display the videos URL.

Highlight and copy the last part of the URL (highlighted in yellow).

Log into BoardDocs and navigate to the meeting you wish to associate video with.

Click Edit Video.

Enter the Vimeo ID and Click set. Click the X to save and close.

 

The video is now associated with the meeting and may be viewed by everyone.

 

Note:

Removing the ID in this field  removes the video from the meeting

Once the video is associated with a meeting, A list of public agenda items will display. At this point, you may preview the video. 

Optionally, You may associate each agenda item with the part of the video to make it easier for stakeholders to view the information they want to review without having to watch the entire meeting. 

To associate an Agenda item with video:

  1. Determine the specific marker times that correspond to each item by clicking and holding the slider to move through the video.
     
  2. Enter the video times that correspond to each item. You can leave any of the hours, minutes and seconds fields blank. For example, if you just want to jump to 2 minutes, just put a 2 in the minutes field. No need to put 0 or 00 in the seconds field)
     
  3. View to test video set markers. Only items you specify a time for will show in the playlist for the web visitor.

    If you don't set markers, the video will still be viewable. It just won't have individual agenda item markers to select. This makes it easy if the publisher simply wants to post the video but not go through setting markers.

NOTE: While anyone can watch the meeting video, markers are not supported on iOS devices with Vimeo and YouTube services. This is a limitation of the iOS video stream. 

 

What will the Public see?

When Public users visit your site, they will see a Watch Video button if video is available. When clicked the video will start to play. If markers times are set for specific agenda items, a window displays any agenda items that have video assigned. Clicking on an item in this view will play the clip. markers are not supported on iOS devices with Vimeo and YouTube services. This is a limitation of the iOS video.

When video is available for an agenda item, a TV icon displays in the item's action bar. Note the TV icon will not be shown on iOS devices. 

 

Other notes: 

  • When a meeting is duplicated, video data is cleared.
  • Entries in the video playlist are chopped to 100 characters (Categories and Item Names)

 

When will I get this update? 

The update was released last night to all BoardDocs subscribers. Standard subscribers will get the update when regularly scheduled replication occurs.

How can I get more information?
For more information on system updates, please review the updated help topics or feel free to contact us via either of the methods below.

 

Best Regards,

BoardDocs Support

http://www.BoardDocs.com | 800.407.0141 x1 | support@BoardDocs.com